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Dononman - Best Suit Tailor in Mumbai
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Terms & Conditions

Dononman - Best Suit Tailor in Mumbai

Terms & Conditions – Best suit tailor in mumbai

  1. Introduction

    Welcome to Dononman. By booking our doorstep tailoring service, you agree to the following terms to ensure a smooth experience for everyone.

  2. Service Agreement
    We provide custom tailoring at your home or office, including design consultation, fabric selection, measurements, fittings, and delivery.
  3. Booking & Payment Policy
  • No advance payment is required at the time of booking.
  • Once our tailor and salesman complete the visit, take measurements, and finalize the fabric, 50% of the total bill must be paid upfront.
  • The remaining 50% must be paid upon delivery of the completed outfit.
  • We accept UPI, Cash, Internet Banking, and Cheques as payment methods.
  1. Appointment Rescheduling & Cancellation
  • You can reschedule your appointment in advance based on available slots by notifying us via Call, WhatsApp, or Email:
    • Phone: +91 8879121121
    • WhatsApp: Click here
    • Email: info@dononman.com
  • Cancellation Policy:
    • If you cancel the booking at least 6 hours or 1 day prior, no cancellation fee will be charged.
    • If our tailor and salesman have already arrived at your location, a ₹1,000 visiting charge will be applied.
  1. Measurement, Fitting & Alteration Policy
  • Please provide accurate measurements during your appointment..
  • We offer a 7-day free alteration service after delivery. Customers can request alterations through the same booking contact number.
  • Express Custom Tailoring (3-day delivery) is available for an additional 10% of the total bill, waived for orders above ₹30,000.
  • Alterations are free within 7 days of delivery. After that, charges will apply.
  1. Visiting Charges
  • No visiting charge for orders above ₹5,000..
  • For orders below ₹5,000, a ₹300 visiting charge will apply.
  1. Custom Design Consultation & 3D Design Facility
  • We offer personalized design consultations and a 3D cloth designing facility to help customers visualize their outfits before production. (Chargeable)
  1. Photography & Marketing Consent
  • We may take photos or videos during fittings and delivery for quality control and marketing, unless you opt out.
  • Customer visuals may be used for social media and promotions unless they explicitly opt out.
  1. Special Offers
  • Get 5% off on your next custom order by leaving a Google review and a video testimonial.
  1. Service Availability & Timing
  • Dononman operates 7 days a week, from 10:00 AM to 9:00 PM.
  • Appointments must be booked at least 1 day in advance.
  • We currently offer our doorstep custom tailoring services across Mumbai, Navi Mumbai, and Thane.
  1. Liability Disclaimer
  • We are not responsible for delays due to unforeseen events like weather or strikes.
  • Once a customer approves the final measurements and customizations, any errors due to incorrect measurements provided by the customer will not be Dononman’s liability.
  1. Governing Law & Dispute Resolution
  • Any disputes will be resolved amicably between Dononman and the customer.
  • In case of unresolved disputes, applicable laws of India will govern.

By booking our services, you acknowledge and agree to these Terms & Conditions. For any queries, feel free to contact us!

Dononman –  Best Custom Tailor in Mumbai.

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